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Mozello

Purpose

Use the Mozello page to configure the client’s Mozello integration in Resico ERP. This page controls whether Mozello is enabled, stores the API secret and default language, defines unit, tax and location mappings, and manages product import/export settings and extra webshop synchronization options.

Roles involved

  • System administrator
  • E-commerce manager
  • Integration / support team

Preconditions

  • You need permission to edit Client profile.
  • The Mozello API secret must already be available.
  • The default language code, default unit of measure, default tax, sales location and stock location should already be known.
  • If the client plans to synchronize products, the data structure should be validated before the first full import or export.

Navigation path

Client profile → Mozello

Step-by-step procedure

  1. Open Client profile → Mozello.
  2. Enable the integration using Enable Mozello.
  3. In the API settings section, enter:
    • Mozello API secret
    • Default language
  4. In the Stock section, select:
    • Default UOM
    • Default tax
    • Sales location
    • Stock location
  5. In the Extra settings section, review and enable only the options the client needs:
    • Auto create barcodes
    • Auto approve SI
    • Auto email
    • All orders
    • Non VAT payer
    • Sync images
    • Sync categories
    • Hide if zero balance
    • Log API requests
  6. In the Data exchange settings section, configure import:
    • Enable or disable Import
    • Set Import frequency in minutes
    • Review Last import if it is shown
  7. Configure export:
    • Enable or disable Export
    • Set Export frequency in minutes
    • Review Last request if it is shown
  8. Click Save to apply the configuration.
  9. If manual synchronization actions are available in your environment, use:
    • Mozello export
    • Mozello import
    to start a full synchronization.
  10. Use Cancel to leave the page without saving.

Required fields

  • Mozello API secret
  • Default language
  • Default UOM
  • Default tax
  • Sales location
  • Stock location

Validation rules

  • Mozello API secret must match the target Mozello environment.
  • Default language is a short language code and is limited to two characters on the page.
  • Default UOM, Default tax, Sales location and Stock location must be selected from configured Resico values.
  • Import frequency and Export frequency must be numeric values in minutes.
  • Extra settings should be enabled only when they match the intended business flow.

Exceptions

  • In some environments, Mozello configuration is intended mainly for support or implementation users.
  • The manual Mozello export and Mozello import actions may only be available to specific users or when integration data already exists.
  • The page reuses several Shopify section labels in the interface structure, even though the configuration is for Mozello.
  • Background import/export behavior may depend on scheduled processes outside this page.

Common errors

  • Wrong API secret prevents the Mozello connection from working.
  • Incorrect language code causes content or synchronization issues in the webshop.
  • Wrong tax, UOM, sales or stock mapping causes imported or exported data to use incorrect defaults.
  • Hide if zero balance is enabled without confirming the expected webshop behavior, causing products to disappear unexpectedly.
  • Non VAT payer is enabled incorrectly, resulting in inconsistent tax handling.

Troubleshooting

  • If Mozello synchronization fails, first verify the Mozello API secret and Default language.
  • If stock published to Mozello is wrong, review the selected Stock location.
  • If imported or exported product data looks incorrect, check Default UOM, Default tax and Sales location.
  • If background synchronization seems inactive, verify that Import and Export are enabled and that their frequency values are correct.
  • If troubleshooting needs more detail, enable Log API requests and review the resulting logs.

Questions / Gaps

  • The exact execution method of the scheduled import/export jobs should be confirmed in the live tenant.
  • It should be confirmed how All orders changes the imported order scope in production use.
  • The exact behavior of Non VAT payer in the Mozello integration should be verified with real test data before production rollout.